Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
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Create a fee plan and check what a family has paid
Set up signing-on fees or subscriptions, assign the right players, and understand the collection state.Create an event and collect availability
Publish a fixture or training session, notify the right squad, and review family responses.Use the club app for events, availability and updates
Find your team, open events, respond for a child, review plans, and troubleshoot a notification that opens the wrong screen.Join a club and register your child
Use the link or team code from your club, or find the club by name, then fill in the sign-up form. Links never expire on their own.Sign in to the Playlee Clubs app
Sign in with your mobile number and a text code, what to do when the code does not arrive, how to change your number, and what “This account does not have Clubs access” means.Can’t see your child, two clubs or a second parent
Fix the common family problems: a child missing from the app, switching between clubs, giving another parent access, and a child who appears twice.Pay your club fees by card or Direct Debit
Find what you owe in the app, pay by card or Direct Debit, set up automatic payments, and sort out a payment that failed.Issue, collect and cancel fines
Switch fines on, set the notice period, fine a player or a team, and understand what the fined person sees and when they are charged.Buy from the club shop and track your order
Buy kit, merchandise or tickets from your club in the app, then follow the order until it is ready to collect or posted.Availability deadlines, reminders and picking a squad
Set an availability deadline or a player limit, understand the automatic reminders, chase families who have not answered, and pick and publish a squad.Cancel, postpone or delete a fixture or session
Call off a game or training session, tell families, free the pitch, and understand the difference between cancelling, postponing and deleting.Import league fixtures from FA Full-Time
Connect a team to its FA Full-Time page, sync its fixtures from the app, confirm each one, and understand "Details TBC" and what a re-sync changes.Add your club events to your phone calendar
Subscribe once from the app so every match, training session and event appears in Google Calendar, Apple Calendar or Outlook and stays up to date.Team chats, direct messages and announcements
How parents and staff message each other in the app, who can post where, sending photos, replying to announcements, and muting notifications.Report a message and review reports in Moderation
How anyone can report a message or conversation, and how welfare officers and admins review reports, hide messages and restrict messaging.Book a pay-to-play session for your child or yourself
Find the sessions your family can book, choose dates, pay, and cancel or change a booking.Still need a hand?
Ask a question for an immediate answer from the support library, or send the details to the Playlee team.