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Q&A2 minute read

How do teams enter my tournament?

Where clubs enter, how they pay depending on your payment mode, and what happens when a category is full or entries close.

Reviewed November 4, 2026 · Verified for 2bf3b80

The short answer

Clubs enter on your tournament’s signup page: the public page address with /signup on the end. It appears once Public signup is on and Enable public team signup page is switched on in Advanced settings. Each entry then waits for you to approve it.

On this page

Short answer

Send clubs the signup page link. They fill in their club and team details, pay if your payment mode asks them to, and their entry waits for your approval.

What this usually means

  • With Offline / alternative methods, teams pay you directly, so add Payment instructions.
  • With Online payment (Stripe), teams pay by card when they enter. If you allow signup without immediate payment, they can pay later and you can still approve unpaid entries.
  • When a category is full, new entries join the waiting list. After the entry deadline, entries close.

What to do next

  1. 1

    Open the signup page

    In Advanced settings, switch on Public signup under Optional features. Then, under Public signup page, switch on Enable public team signup page, choose a Payment mode and select Save public controls.

  2. 2

    Approve the entries

    New entries appear under Pending entries on Teams. Check each one and approve it.

Extra context

Can teams enter without paying?

Yes, if you choose No payment required at signup, or offline payment, or online payment with pay later allowed.

Why was online payment refused?

Your Stripe account must be ready to take payments before you can choose Online payment (Stripe).

What does the signup form ask for?

It has three steps. Contact asks for the club name, Your name, and Your email. Teams asks, for each team, for a Team name, a Category, and the manager’s details, with Add another team for more. Manager phone and Age group are optional unless you require them. Review & payment shows the total before the club sends the entry.

What happens after a club submits?

They see a confirmation, and each team manager is emailed a secure link to the Team Manager Portal, where they add their roster and uniform colors. The entry then waits for you under Pending entries.

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