Skip to content

Help centre

Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.

Ask support assistantSubmit a ticketMy tickets

Billing, limits, and troubleshooting

2 articles.

Clear filters
Q&A
3 min

Plans, credits, and feature access FAQ

Quick answers for organisers who need to understand why a feature is unavailable or how usage limits apply.

If something is unavailable, first check the tournament plan, any relevant credits, and whether the feature depends on another setup step being complete.

Open article
Guide
5 min

Connect payouts and fix payment readiness

Work through the practical checks that usually block organisers from taking payments or getting payout setup finished.

Open article

Need more help?

Get a quick answerAsk the support assistant first — it usually solves the problem straight away. Send a ticket if you still need a person.Contact supportInclude the tournament name, the page you were on, and what you clicked so we can help faster.My ticketsView open requests, replies and previous support conversations.