Guide
10 min
Set up your club and first season
Complete the club basics, add a season, and give each committee member only the access they need.
Club owner or club admin accessThe current season dates
Open articleHelp centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
Help for your role
Narrow the collection to the work you are responsible for.
Articles for your role
5 articles.
Guide
8 min
Invite a family and review a player registration
Send a registration request, review submitted details and documents, request missing information, add notes, and mark the registration submitted.
Registrar or club admin accessA team and active season
Open articleGuide
6 min
Manage family access and an existing player
Understand invitations, second guardians, existing-player warnings, and what to do when a family cannot see a child.
The email or mobile number used by the club
Open articleGuide
8 min
Create a fee plan and check what a family has paid
Set up signing-on fees or subscriptions, assign the right players, and understand the collection state.
Stripe connectedAn active season and registered players
Open articleGuide
7 min
Manage volunteer roles, qualifications and checks
Give volunteers suitable access and keep safeguarding information current without exposing it unnecessarily.
Safeguarding officer or authorised club admin access
Open articleNeed more help?
Get a quick answerAsk the support assistant first — it usually solves the problem straight away. Send a ticket if you still need a person.Contact supportInclude the tournament name, the page you were on, and what you clicked so we can help faster.My ticketsView open requests, replies and previous support conversations.