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Use the minimum necessary accessReview a volunteerProtect sensitive information
Guide
Estimated read: 7 min

Manage volunteer roles, qualifications and checks

Give volunteers suitable access and keep safeguarding information current without exposing it unnecessarily.

Reviewed 1 September 2026 · Verified for Clubs web and app · September 2026

Before you start
Safeguarding officer or authorised club admin access
The volunteers and checks register in Playlee Clubs with a fictional demo coach
The volunteer register brings roles, teams, qualifications, safeguarding checks and app access into one reviewable row.WEB · captured 1 September 2026

Use the minimum necessary access

A staff role controls what the volunteer can do. Qualifications and checks describe readiness for club duties; they do not replace the club’s safeguarding process.

Review a volunteer

  1. 1
    Open People and choose the staff or volunteer record

    Confirm the identity before reviewing sensitive details.

  2. 2
    Assign the operational role

    Choose coach, team manager, safeguarding or another specific role instead of broad club admin access.

  3. 3
    Record qualifications and check status

    Use the dates and evidence held by the club.

  4. 4
    Review access when responsibilities change

    Remove roles that are no longer required.

Protect sensitive information

Protect sensitive information

Only authorised roles should review safeguarding evidence. Do not place sensitive case details in general notes or announcements.