Help centre
Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
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Create an event and collect availability
Publish a fixture or training session, notify the right squad, and review family responses.Run a live matchday safely
Prepare the squad, start the live match, record events, and end it cleanly so families see accurate updates.Use the club app for events, availability and updates
Find your team, open events, respond for a child, review plans, and troubleshoot a notification that opens the wrong screen.Share signup links and team codes with families
Find each team’s signup link and short code, choose whether registrations approve automatically, and pause or archive a link that should stop working.Invite coaches, team managers and committee members
Send a staff invite by text, pick the role and team, and understand what each role can see. The invitee just signs in to the app with that number.Sign in to the Playlee Clubs app
Sign in with your mobile number and a text code, what to do when the code does not arrive, how to change your number, and what “This account does not have Clubs access” means.Buy from the club shop and track your order
Buy kit, merchandise or tickets from your club in the app, then follow the order until it is ready to collect or posted.Set a fixture as League, Cup or Friendly
Use the Match type field on a football fixture to choose League, Cup or Friendly, including fixtures imported from FA Full-Time.Set up repeating training and edit a series
Create weekly training (or any regular session) in one go, then change one date, this date and later ones, or the whole series.Availability deadlines, reminders and picking a squad
Set an availability deadline or a player limit, understand the automatic reminders, chase families who have not answered, and pick and publish a squad.Cancel, postpone or delete a fixture or session
Call off a game or training session, tell families, free the pitch, and understand the difference between cancelling, postponing and deleting.Import league fixtures from FA Full-Time
Connect a team to its FA Full-Time page, sync its fixtures from the app, confirm each one, and understand "Details TBC" and what a re-sync changes.Book a pitch for a home fixture or training
Reserve a club pitch from the event itself, from Facilities, or from the weekend pitch board, and sort out clashes and shared derby bookings.Add your club events to your phone calendar
Subscribe once from the app so every match, training session and event appears in Google Calendar, Apple Calendar or Outlook and stays up to date.Team chats, direct messages and announcements
How parents and staff message each other in the app, who can post where, sending photos, replying to announcements, and muting notifications.Report a message and review reports in Moderation
How anyone can report a message or conversation, and how welfare officers and admins review reports, hide messages and restrict messaging.Run a pay-to-play session as a session coach
See who is coming, check consents and medical notes, take the register and cash, add walk-ins and record incidents.Still need a hand?
Ask a question for an immediate answer from the support library, or send the details to the Playlee team.