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Guide5 minute read

Understand website plans, branding and billing

Compare Free, Payments and Premium, eligibility, allowances, cancellation and domain costs for the UK launch offer.

Reviewed 6 November 2026 · Verified for Websites UK launch offer · November 2026

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The UK launch offer

  • Free: £0, 5 editable pages, 250 MB, three basic designs, prominent Playlee branding and three lifetime starter AI drafts. Taking payments is optional.
  • Payments: £0 while eligible, 10 editable pages, 1 GB, three basic designs, small footer credit and five AI drafts per UTC month. Standard collection fees remain separate.
  • Premium: £18 monthly or £180 yearly including VAT, unlimited editable pages under reasonable use, 5 GB, six designs, no compulsory Playlee branding, date-of-birth team finder and twenty AI drafts per UTC month.
  • Generated team routes and the fixed privacy, safeguarding, terms and codes-of-conduct pages do not use the editable-page allowance. All plans support an existing domain; domain registration, renewal and email hosting are not included in the launch offer.

Payments eligibility is earned

The rolling 365-day window must contain at least £10,000 in net successful live GBP Playlee collections and £150 in recorded processing contribution after refunded fees and recorded processing costs. Connecting Stripe alone does not qualify. Missing cost/refund evidence can prevent qualification. Checks run approximately daily and retain 90 days of earned seasonal grace after the last qualifying check’s day. Until initial qualification the underlying plan remains in effect.

The paid checkout, automatic eligibility, AI plan limits and publication/delivery controls each have their own rollout switch. Published launch terms do not mean those switches are enabled for every account. Existing pilot sites can retain their separate baseline; a new free site does not inherit it.

Payments and cancellation

How do we upgrade or cancel?

A club owner/admin with website settings authority uses Website → Plan. Checkout shows the actual price and billing interval before payment. Manage subscription opens the separate website billing portal; cancel future renewal there. Opening a billing page itself does not charge or cancel anything.

Checkout timed out. Can I start another?

Retry the same billing choice; the service reuses the stored attempt. If an open checkout exists, finish it or wait until expiry before changing frequency. An unknown expired checkout may need support reconciliation; do not make another subscription to work around it.

Do we lose content after cancellation or loss of eligibility?

No automatic page or media deletion is used to force a downgrade. The underlying plan’s branding, design fallback and editing/upload limits apply after access ends. Exceeding a lower quota can prevent new pages or uploads.

Do we automatically receive a refund when cancelling?

No automatic refund is created by cancellation. Access normally continues to the end of the paid period. Contact support for a duplicate charge, billing error or any applicable rights; support must verify the subscription and payment rather than promise a refund from a chat message.

Why did an unsuccessful AI draft use an allowance?

One reservation is consumed when provider generation begins, including failed or uncertain attempts. The automatic factual rewrite shares it. Requests refused before generation do not consume a draft. Do not ask AI to invent policy text.