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Straightforward help for setting up tournaments, adding teams, building fixtures, entering scores, and running the day with less stress.
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Billing, limits, and troubleshooting
4 articles
Plans, credits, and feature access FAQ
What each tournament plan costs, what it includes, how credits work, and why a feature might be unavailable.Every tournament starts on Free (up to 8 teams). Standard costs £30 per tournament (up to 60 teams, plus branding, tickets and the venue screen). Pro costs £95 per tournament (no practical team limit). You pay once per tournament with a credit, not a subscription.Connect payouts and fix payment readiness
Connect Stripe Express so entry fees and ticket sales reach your bank account, and fix the usual blockers.Tournament troubleshooting FAQ
Quick answers to the questions organisers ask most: visibility, missing features, signups, payments and scheduling.Most problems come down to a feature not switched on in Advanced settings, the plan, Stripe setup, or a missing setup step such as pitches or tournament days.Still need a hand?
Ask a question for an immediate answer from the support library, or send the details to the Playlee team.