What Playlee costs a team
Running a team on Playlee is free. The only charge is a 3.25% + 20p fee on payments parents make online, and it comes out of the payment, not on top.
Reviewed 14 November 2026 · Verified for Clubs web and app · September 2026
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Free to run your team
Playlee has no monthly fee and no contract. Setting up your team, sharing the join link, the schedule, availability, line-ups and messages cost nothing, however many players you have.
You only pay anything if you collect money from parents online through Playlee: a platform fee of 3.25% + 20p on each online payment. It already covers card and Direct Debit processing, so there is no separate Stripe fee.
What an online payment costs
- The fee comes out of the payment. Parents pay exactly what you set, and your team receives the rest: on a £30 payment the fee is £1.18 and you receive £28.82.
- When several fees fall due for the same parent at once, they are usually collected as one payment, so the 20p is charged once.
- Nobody has to pay online. Cash and bank transfers you record by hand carry no fee.
- The money goes to your team’s own Stripe account and is paid out to your bank automatically.
Who carries failed payments
- Your team does, never Playlee. If a card payment fails or a Direct Debit bounces, nothing is received and nothing is charged; Playlee retries automatically and the payment stays open for you to chase.
- If a parent disputes a payment with their bank (a chargeback), the amount is taken back from your Stripe balance.
Common questions
Does it cost parents anything?
No. The app is free for parents, and they pay exactly the amount you set. The fee comes out of what reaches your team.
Is there a limit on players or teams?
The cost doesn’t change with the number of players or teams.
Do we need to collect money through Playlee?
No. Many teams take subs in cash or by bank transfer and record them under Money in the app, which is free. Collecting online is there when you want it.
Where do I read about payouts, refunds and retries?
In the treasurers’ guide to the platform fee, payouts and failed payments, linked below. It covers when money reaches your bank, refunds and how automatic retries work.